We regret that refunds cannot be given nor can the date of your workshop be changed once booked but in the unlikely event that we need to postpone the workshop alternative dates will be offered.  If you are redeeming a Potterydayz voucher and you do not attend once booked, your voucher will no longer be valid.

The workshop date booked is subject to Covid restrictions and changes of guidance and rules. If the date booked has to be postponed due to changes in Covid legislation a voucher valid for 6 months will be issued.

The cost of the workshop includes a return visit within 6 months to glaze and decorate your work.

It is the responsibility of the attendee to request a suitable date by email. Due to the high popularity in this follow up process it may not be immediately possible to offer a space, but it remains the responsibility of the attendee to pursue this request. If your enquiry is not answered, we apologise for this and recommend that you resubmit your interest. Although every reasonable attempt will made by Potterydayz to facilitate this a maximum of three offers will be given.

Pots once made will be kept for 6 months at which point, they will be discarded.

 Glazing can be completed subject to space availability. Please contact Potterydayz to arrange a time.

If a glazing time is mutually agreed and you fail to appear without 24 hours’ notice you will forfeit this opportunity.

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Please be aware that breakages do sometimes occur in drying and firing- it is unfortunate and an unpredictable nature of ceramics. It is a risk which the maker accepts.

Firings are carried out in large batches and due to the high volume of pieces made it is not possible to record the success or failure of an individual’s work. It will be assumed by Potterydayz that the work has survived. If upon the glazing visit to the workshop a customer finds this not to be the case- although we are sympathetic, we will be unable to compensate you for this inconvenience.

Once your workshop date is booked and should you not attend you will have forfeited your workshop and will not be entitled to rearrange it or have your money refunded.

*If you are redeeming a Potterydayz voucher and you do not attend once booked, your voucher will no longer be valid.

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A few additional T’s and C’s. for Raku courses

*If you are booking through Craft courses then their terms and conditions apply however if you are booking directly then please see below:

*Please note that payment is non-refundable, unless in the unlikely event of this course being cancelled.

*If the course is postponed due to illness by the host or unacceptable conditions, the equivalent

credit will be transferred to the next available Raku course or one of our pottery workshops.

 If you fall ill and cannot attend (although we sympathise with you and wish you a speedy recovery) we regret that we cannot transfer your place to another date.

*Potterydayz will not be held responsible for any costs or expenses incurred by the participant whether the course goes ahead or not.

*Breakages can occur and are deemed an acceptable part of the day.

*If you are redeeming a Potterydayz voucher and you do not attend once booked, your voucher will no longer be valid.

*Due to the popularity of this course-once your date has been booked into the calendar you will be unable to change it.

*Courses will only run with 4 or more participants. In the event of the workshop having to be rescheduled, participants will be offered a place on the next available course or a credit/voucher to the same amount valid for 12 months which can also be exchanged for the all day hand building and throwing workshop.